FAQ: Frequently Asked Questions

Table of Contents

1. How do I order my wig, hair extensions or hair addition?
2. How do I choose a color?
3. Who is the retail distributor?
4. How do I care for my wig or hair addition?
5. Can I come to your salon and wig shop?
6. What is your return policy?
7. How long will it take to get my order?
8. What is our Privacy Policy
9. Our Guarantee to you
10. How do I measure my head to make sure I order the correct size?
11. What happens if my order is not in stock (backorders)?

How do I order my wig or hair addition?

Go to the Secure Order Form and Return Policy.
or Call Nancy Klos at Life Styles toll free 1-866-483-6358
or Home Office 636-797-3984 after 8 AM and before 8 PM "Please"
Fax our Order Form 636-797-3984
Send Personal Check (must clear the bank before your order will be shipped)
Send Money Order or Cashiers Check to Nancy Klos P.O. Box 2429 Hillsboro, MO 63050
Email your order to njklos@jcn1.com
U.S. Funds only, Thank you!

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How do I choose a color?

If you want to match your natural hair color or current hair color, you can send us a few pieces of your hair ( take from front, back and top) and we can help color match or you can rent on of our color swatch rings for two weeks with a $35.00 deposit on a MC or Visa.

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Who is the retail distributor?

Nancy Klos is the retail distributor. She has 40 years experience as a Licensed Cosmetologist and is familiar with all phases of hair color and hair design including wig styling and shaping. She has helped hair loss patients, both women and men find the right style and color of wig to make them feel comfortable and attractive. Nancy is available to people living in the St. Louis and Jefferson Co, Missouri area by calling 
Life Styles -  636-797-3311.

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How do I care for my wig or hair addition?

Go to wig care and styling products

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Can I come to your salon and wig shop?

Yes you may come to Life Styles (636-797-3311)  or if a patient is unable to come to the salon for medical reasons, arraignment may be made to come to the home or hospital.   Some additional fees may occur.

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What is your return policy?

All sales are final, no cash or credit card refunds. You may exchange with
certain conditions. Find our full refund policy on our secure order form.

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How long will it take to get my order?

Orders are shipped Priority Mail, insured in about 3  to 7 days. You can choose Express Mail, Overnight at a higher rate. This will be billed separately. Orders shipped to a country other than US will be mailed FedEx. This will be shipped at actual cost and billed separately.

What is our privacy policy?

Any information you give to us when ordering will never be sold or used without your permission.

Our Guarantee to you.

The merchandise we send to you will always be first quality and from the Hairuwear, Raquel Welch and Eva Gabor Collections. They will have the original manufacturers tag on and in the distinctive Signature Collection boxes. Never except anything but the original and the best!

How do I measure for correct head size?

Follow the directions on this page

What will happen if my order is not in stock (backorders).

Your order will be shipped to you as soon as it becomes available with no shipping charge.

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Revised: December 04, 2009.